Systems Administrator: Career Description and Outlook

Behind every successful Zoom meeting, secure data transfer, and glitch-free login is the steady hand of a systems administrator. These professionals are the unsung heroes of modern information technology (IT), responsible for maintaining the digital infrastructure that keeps organizations running smoothly. From configuring servers to managing networks and establishing cybersecurity protocols, their work powers organizations from small nonprofits to global conglomerates.

As technology continues to evolve, so does the demand for skilled systems administrators who can adapt quickly, troubleshoot complex issues, and keep mission-critical systems online. If you’re considering a career in IT, this role offers strong growth potential, competitive salaries, and the opportunity to make a meaningful impact across industries.

Explore systems administrators’ day-to-day responsibilities, salary range, and job outlook, and learn how a focused degree can set the foundation for success in this essential technology role.

What Does a Systems Administrator Do?

Systems administrators play a crucial role in maintaining an organization’s IT backbone. They’re responsible for ensuring that computer systems, servers, and networks run efficiently, securely, and without interruption.

General Job Responsibilities

• Managing, configuring, and maintaining computer systems and network infrastructure

• Monitoring system performance and availability

• Troubleshooting issues to minimize downtime

• Implementing and maintaining cybersecurity measures

Typical Day-to-Day Duties

• Installing and updating software and hardware components

• Setting up and managing user accounts, access permissions, and network resources

• Maintaining regular system backups and disaster recovery plans

• Applying security patches and software updates to prevent vulnerabilities

Common Work Environments for Systems Administrators

• Corporate IT departments within various industries

• Government and public sector agencies

• Healthcare organizations managing secure patient data

• Educational institutions supporting faculty, staff, and students

• Managed service providers (MSPs) offering IT support to multiple clients

This role requires a mix of technical expertise, attention to detail, and proactive problem-solving.

Key Skills and Certifications

To succeed as a systems administrator, professionals need a combination of technical know-how and essential soft skills.

Technical Skills

• Proficiency in operating systems such as Microsoft Windows, Linux, and macOS

• Network administration knowledge, including Transmission Control Protocol/Internet Protocol (TCP/IP), the Domain Name System (DNS), and firewalls

• Familiarity with virtualization and cloud platforms such as VMware, Microsoft Azure, and Amazon Web Services (AWS)

Soft Skills That Enhance Performance

• Strong problem-solving abilities to diagnose and resolve issues quickly

• Clear communication skills for working with cross-functional teams

• Effective time management to handle multiple systems and tasks simultaneously

Industry-Recognized Certifications

• CompTIA Server+

• CompTIA Security+

• Microsoft Certified: Azure Administrator Associate

• Red Hat Certified System Administrator (RHCSA)

• Cisco Certified Network Associate (CCNA)

While certifications aren’t always required, employers value them highly, and they can help systems administrators advance their careers.

Educational and Experience Requirements

Many systems administrator roles require at least a bachelor’s degree in IT , computer science, cybersecurity, or a related field. These degree programs provide a strong foundation in programming, networking, database management, and operating systems—skills essential for managing complex IT environments.

Hands-on experience is equally important. Internships, lab-based coursework, and entry-level roles such as IT support or help desk technician allow students and new professionals to apply classroom knowledge in real-world settings. Employers often look for candidates who can demonstrate practical troubleshooting skills and familiarity with systems administration tools and protocols.

In addition to a formal education, many successful systems administrators continue building their skills through certifications, self-directed learning, and on-the-job training. This combination of academic knowledge and real-world experience helps prepare aspiring professionals to meet the demands of today’s IT infrastructure.

Salary Expectations and Job Outlook

The median annual salary for network and computer systems administrators was $96,800 in May 2024, according to the U.S. Bureau of Labor Statistics (BLS). The BLS still projects about 16,400 openings in the field each year between 2022 and 2032.

The expansion of IT infrastructure, increased adoption of cloud technologies, and rising cybersecurity concerns will fuel these openings. Systems administrators are needed in areas such as finance and banking, education, healthcare, government, and defense.

The shift to hybrid and remote work models has increased the need for professionals who can manage and secure complex, distributed systems. Overall, this role offers long-term stability and advancement opportunities for individuals with the right mix of education and skills.

Are You Ready to Launch Your Career as a Systems Administrator?

Systems administrators are essential to keeping today’s digital infrastructure running smoothly and securely. As more industries expand their IT operations and face growing cybersecurity challenges, the need for skilled professionals in this role continues to rise. The online Bachelor of Science in Information & Cybersecurity Technology program at East Carolina University® is designed to prepare students for exactly this kind of opportunity.

The program blends foundational IT coursework with a strong emphasis on cybersecurity, including courses such as Information and Cybersecurity Technology Fundamentals, Network Fundamentals, Digital Communication Systems, and Intrusion Detection Technologies. This curriculum ensures that graduates are not only fluent in systems and networks but also in securing them. 

Additionally, students gain hands-on experience through virtual labs and real-world projects, building the confidence and skill set needed to tackle complex IT challenges. The curriculum also supports preparation for industry-recognized certifications, which can be key to career advancement. With flexible learning options, it can be a good fit for working adults and transfer students alike.

If you’re ready for a rewarding career in systems administration, explore how the fully online program can help you get there.

Recommended Readings

What’s a Computer Support Specialist?

Digital Forensics Investigator Career Overview

Systems Engineer: Salary and Job Description

Sources:

Indeed, “What Does a System Administrator Do? (With Average Salary)”

Splunk, SysAdmins: System Administrator Role, Responsibilities & Salary  

Teal, Getting Certified as a Systems Administrator  

U.S. Bureau of Labor Statistics, Network and Computer Systems Administrators

U.S. News & World Report, What Is a Computer Systems Administrator?